News from the Park
News from the Park
Moors Valley Reopening – 26th May 2020
Moors Valley Country Park and Forest will reopen from Tuesday 26th May.
At this early stage many of the facilities and amenities will remain closed and will do so until further notice, but from Tuesday 26th May we will be able to welcome people back to the park.
See below for a full list of the facilities that will remain closed.
Inline with the latest Government guidance, and after working closely with Dorset Council and Forestry England, the rangers have created and instigated many new procedures around the park, to help keep staff and our visitors safe and to ensure we are following best working practices.
Please remember that the rangers will be working hard to ensure all visitors have the best experience possible and will adapt these new procedures as needed.
So please be patient and bear with us.
From Tuesday 26th our car park will reopen and normal parking charges will apply.
Full details of our car park charges are detailed here.
Facilities Remaining Closed – as of 26/05/20
- Play Parks and Play Trail
- Bike Hire, including mobility scooter hire
- Gift shop
- Go Ape
- The Railway
- Ranger Den
- Seasons Restaurant – outside takeaway will be available
- Visitor Centre and Railway toilets – temporary portable toilets will be available in the lower car park, next to the Gruffalo sculptures.
The rangers will operate a streamlined information point service, to help deal with any issues and enquiries, but we would ask that people only raise enquiries that are urgent.
On 23rd March, the first day of lockdown, we froze all season tickets, both direct debit and annual, with the promise that everyone would have the closed period added to the end of their membership.
Season Tickets will restart from Tuesday 26th May, enabling members to visit us as usual. Direct Debit payments will be started from 1st June and as such we are adding 70 days to all annual season tickets that have not expired during lockdown.
Anyone whose season ticket was due to expire during lockdown has had that period added to the membership from 1st June (i.e. if your season ticket was due to expire on 1st April, 8 days after lockdown, your new expiry date will be 9th June). This has now been processed and no season ticket holders need to do anything further to receive the extended date.
If you have a gift voucher for parking, bike hire or our gift shop we will honour any due to expire or those that expired during lockdown, for the rest of 2020. So don’t panic you wont lose out and there will be no rush to come and use the voucher.
Coronavirus (COVID-19) Help, Support and Advice
For information on the Coronavirus (Covid-19), what you need to do, what support is available and how you can help please visit the governments dedicated website.