News from the Park and Forest

Visitor Centre Closure

The Visitor Centre and restaurant will be closed from Monday 14 to Friday 18 January 2019 for essential cleaning and maintenance. The Cycle Hire Centre and all trails in the park and forest will be open as usual. There may be a limited number of toilets available at the Visitor Centre on some days.
We apologise for any inconvenience.

Footpath diversion

The ‘bendy’ boardwalk on the pink cycle loop and yellow walking route has been closed for safety reasons and will be replaced over the winter. Whilst works take place these routes will be diverted over a temporary bridge at the top of Moors Lake and along the lakeside path.
Walkers, cyclists and horse riders will all be using this section of path at the top of Moors Lake in both directions – please be respectful of each other.
Walkers have priority and cyclists must give way to walkers and horse riders. As always, please keep all dogs on a lead around Moors Lake.
Thank you for your co-operation.

Online booking upgrade

We have recently upgraded our online booking system. As a result of the upgrade existing customers will find that their 4 digit PIN number is no longer valid. When logging in you will need to register a new password.
Please follow the instructions below:

• On the online booking login page, click ‘Forgotten your password?’
• Enter your email address
• You will be sent an email with your 6 digit Member ID number. Follow the link in the email and enter this Member ID number and then set your new password
• For security, your new password will need to be at least 8 digits and contain at least one uppercase and lowercase letter, number and special character.

Updated barbecue policy

From 1 July 2018 we will be banning disposable barbecues as part of a campaign to reduce environmental damage. Visitors to the park will still be able to use barbecues, but only portable, re-usable ones which are more environmentally sustainable.

For several years we have been providing stands for disposable barbecues to raise them safely off the ground and asking visitors to take their barbecue rubbish home with them. Unfortunately, following several incidents of burning grass and picnic tables and repeated dumping of coals and ash in the protected river environment we have decided to take the step to ban disposable barbecues.

If you’re planning to enjoy a barbecue at Moors Valley we simply ask that from now on, you only bring portable, re-usable barbecues on legs to the park and respect the countryside environment by disposing of your waste responsibly and ensure your barbecue is extinguished fully after use.

Why we have no rubbish bins

Moors Valley has always had a ‘no rubbish bin policy’.
Rubbish that is generated from purchases on site – Visitor Centre gift shop, restaurant, ice cream kiosk, go ape shop, railway gift shop and kiosks – can be returned to these outlets and is recycled where possible. However, visitors bringing picnic, barbecue and other rubbish to the site are asked to take their rubbish home, just as they would if they were visiting any other area of countryside where bins aren’t provided.
Bins, however often they are emptied, are unsightly, can smell, attract wasps and vermin and be dangerous to wildlife.
To empty bins vehicles are necessary, compromising visitor peace and safety.
Eight dog bins are provided in the Forest (see map leaflet).
Nappy bins are provided in the family toilets.