Plan Your Visit
Plan Your Visit
Updated 18 July 2021
As legal restrictions are lifted on 19th July, we want to continue to offer you the best possible experience when you visit Moors Valley. To help keep everyone safe we’re maintaining a number of additional hygiene and safety measures such as queuing systems, hygiene screens, and hand sanitiser.
Please be aware, for the safety of our visitors and staff our guidance below may change at short notice.
Please keep checking this page for updates.
Facilities Open
- Toilets – Covid secure modifications in place
- Visitor Centre – Covid secure modifications in place
- Gift Shop – Covid secure modifications in place
- Seasons Restaurant – Further details listed here
- Ice Cream Kiosk – Open 10.30am – 5pm (weather dependant)
- Go Ape – Further details listed here
- Railway – Further details listed here
- Play Trail – All structures are open with Covid secure modifications in place
- Play Parks – Full details of the new play park guidance is listed here
- Golf – Further details listed here
- Cycle Hire – Further details listed here
- Health and Activity sessions – Further details listed here
- Fishing – Season runs until 15th March 2022. Further details listed here
- Gruffalo Trail and sculptures
- Fitness Trail
- Walking and cycling trails
- Watchmoor Bike Park
Facilities Closed
- First Aid – Due to restrictions our Rangers are not currently administering first aid, unless a life-threatening situation arises. We will endeavour to assist with providing suitable first aid supplies and advice where possible
- Orienteering – Our course is being updated, new course launching soon
- Ranger Den – Open Tuesdays – Fridays from 27th July
- Ranger-led Activities and Events – Starting from 26th July
- Large group sessions, such as parkrun – Scheduled to re-start in September
Visit responsibly
- Please follow government guidance on how to stop the spread of coronavirus at all times
- Plan ahead – If the car park is full, please be prepared to turn around and visit another time
- Please park legally, safely and considerately – only using designated parking areas. Keep roads and gateways clear and leave plenty of room for other road users to pass
- To help prevent forest fires please do not use BBQs or portable cooking equipment
- Help protect our wildlife and take your litter home. Rubbish from items purchased on site can be returned to the outlet in which you purchased it
- If you’re visiting with a dog, please keep them under close control to help protect local wildlife such as ground-nesting birds, and bag and bin your dog’s waste. Please remember that dogs are not allowed in our enclosed play parks near the Visitor Centre
Stay Safe, Be Kind
- Please remember to be kind to staff and volunteers during your visit. We’re trying our very best to give you the best day out possible. Please bear with us whilst we get used to the changes around the park and forest
- We do not tolerate abuse and we support the Institute of Customer Service’s campaign for ‘service with respect’
There are three simple actions we encourage all visitors to do to help keep everyone safe: –
Hands – Please use hand sanitiser stations often, especially upon arrival at the park
Face – Choose to wear a face-covering in busy areas
Space – Please be considerate to others and respect their space
Parking
- The car park has now returned to full capacity
- If you have a pre-booked activity with Go Ape or Golf and the car park is temporarily closed please show your booking confirmation to the Rangers at the gate and they will give you access
- We are accepting coach and minibus parking with certain restrictions. Further details listed here
- When the car park reaches capacity it will be temporarily closed. We know this is frustrating, but please be prepared to return home and visit another time. You can view updates on our Facebook page or live news feed
- We encourage visitors to arrive before 10am, or after 2 pm where possible to avoid our busiest times
Parking charges apply. Full details of our car park charges listed here
Free App
We’ve launched our very own app! Click below to access maps, information and trails right at your fingertips.
Gift Vouchers
If you have a gift voucher for parking, bike hire or our gift shop we will honour any due to expire during this current lockdown. So don’t worry, you won’t lose out and there will be no rush to come and use the voucher.
Coronavirus (COVID-19) Help, Support and Advice
For information on the Coronavirus (COVID-19), what you need to do, what support is available and how you can help please visit the government’s dedicated website.
